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EMPLOYMENT OFFERED
Junior IT Support Technician
Driver's Licence Essential.
The IT Support Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems for commercial and domestic customers.
The following indicate some of the principal tasks and responsibilities:
Software
Test new software
Make software available to appropriate customers where requested
Ensure the anti-virus software is installed, kept up to date and working properly on all customers stations, where appropriate
Set up and maintain user e-mail accounts, when requested by customers
Provide troubleshooting resolution and updating/upgrading of software to customers
Hardware
Maintain customers computer peripheral equipment, as requested
Assist other technicians on in the office where required
Keep a log of all technical faults (Support log)
Liaise with external suppliers for the repair of equipment under warranty or maintenance contract
Provide troubleshooting resolution and updating / upgrading of hardware to customers
Assist with and provide support / troubleshooting for server hardware
Network Management
Check the network backup daily for maintenance customers
Set up, maintain and remove user network accounts where appropriate
Carry out routine network maintenance tasks
Office Administration
Checking deliveries on arrival into the office
Advise their manager of stock levels for timeous re-order
Assist in workshop and front of store duties
Assist walk-in clients
You be able to work on his/her own initiative, deadline driven and complete all tasks from inception to completion.
You will be assertive and polite and confident with your ability to assist clients
Demonstrate practical knowledge and problem-solving strategies
Have high quality inter-personal skills
Keep abreast of new developments in software and hardware
Basic and essential requirements to apply for this position -
Drivers license required, own car would be a bonus.
No criminal record
Mandatory random drug tests
ITC record check
Contactable References
Proven experience who certificate/Diploma
What we offer
Reputable company
Easy going, friendly, fun but hardworking environment
Training Offered when required
Growth / benefits based on performance and attitude.
Salary is R4000 per month - negotiable depending on experience, first 3 months will be probation and quarterly performance reviews.
Apply with a detailed CV, include contactable references and a recent photo of yourself, attach certificates, diplomas and driver's licence -
cv@thisitguy.co.za
REF: JTECH001
Assitant - Internet Cafe / IT Service / Retail
You will need to be computer literate with a good knowledge of Word / Excel / Facebook / Skype / Google. Presentable, well spoken and articulate.
Your responsibilities would include helping people with queries, copies, printing and faxing. Taking payments and cashing up. Over the counter sales (cartridges, peripherals) and booking in service items. You will update client records and liaise with the technical staff and clients regarding the repairs.
The position would suit a school leaver who may also be interested in IT in general with the possibilty of growing into the field.
Remuneration to be discussed. Hours are 9 - 5 weekdays, 9 - 1 Saturdays.
Send your 2 page CV plus a recent photograph to:
cv@thisitguy.co.za
REF: ASSIST001
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